OPC Assessment

Competency

£6.99

Role Play Exercise Practice

The Role Play Exercise Practice assesses how you respond in a ‘real world’ situation in a customer service orientated situation. The Role Play Exercise Practice has been designed based on the logic of many customer orientated role plays that maybe similar to those that you may be asked to sit for an assessment centre. This practice test is ideal for those who have been asked to do a role play for a customer orientated role. The Role Play Exercise Practice consists of:

  • What role play exercises are?
  • Why are they used?
  • How best to approach a roleplay?
  • A practice role play to try with a friend or family member; and,
  • A Feedback that gives you a guide on how to score your practice role play exercise.

To purchase the Role Play Exercise Practice click ‘add to basket’.