Practice Tests

Customer Service Verbal Test (CSVT) Practice

CSVT - Practice Test - Free Sample (PDF)

The Customer Service Verbal Test (CSVT) Practice assesses your ability to understand and reason with customer-orientated written information. The CSVT Practice has been designed based on the logic of many tests, specifically OPC Assessment’s off-the-shelf CSVT, that you may be asked to sit for an assessment centre. This practice test is suitable for those applying for a customer service role, requiring communication with customers or colleagues.

There is currently only a free sample practice available with 4 practice questions.