Competency

Leadership Potential Indicator (LPI)

Summary

TypeSituational Judgement Test
TrainingTest User Occupational Ability (TUO-A) formerly known as Level A
Competencies
  • Assertiveness
  • Business Focus
  • Communication
  • Customer Service
  • Decision Making
  • Developing others
  • Empathy & Understanding
  • Flexible
  • Integrity
  • Motivated
  • Organised
  • Persuasive
  • Planning
  • Problem Solving
  • Quality Focus (2)
  • Resilience (2)
  • Servant Leadership
  • Takes Risks
  • Team Player (2)
Job Roles
  • Station Based Managerial Roles
  • Train Driver Standards Manager
    SeriesProfessional
    Assessor TimeApprox. 30 minutes (not timed)

    Description

    The Leadership Potential Indicator (LPI) can help measure an applicant’s potential to be one of your future leaders.

    The LPI is a Situational Judgement Test (SJT) which explores how effectively a candidate is likely to deal with a work scenario similar to what they might experience in the role. Candidates are presented with a range of scenarios, each with four possible solutions. The candidate is required to rank order each of the solutions starting with their first choice through to their final choice. The LPI can help provide an indication of a candidates’ supervisory judgement and their view of the best course of action.

    The LPI is an un-timed test, but on average takes 30 minutes to complete. It is available online and is applicable for use in any industry role where leadership potential is required. 

    What does the LPI measure?

    At the OPC, we believe there are 5 key managerial competencies:

    • People skills such as building relationships, communication and listening skills, along with an ability to build productive teams are fundamental. 
    • Job performance abilities that deliver the role’s key responsibilities e.g., determining aims and objectives; problem solving and effective decision-making to deliver results.
    • Strong customer focus delivering a professional service in a flexible and agile manner.
    • A drive for improvement, making sound judgements whilst balancing risks, quality and performance.
    • Finally, effective personal characteristics such as, being calm under pressure along with motivation and confidence.

    Here is an example of the type of scenario you will find in the LPI:

    Example Situation: A late notice and large order from a new customer

    It’s late Tuesday afternoon and a customer phones you requesting a large product order that needs to arrive at the customer’s offices on Thursday morning. Your team will need to prepare the order all day on the Wednesday. However, the size of the order is double what your team would normally prepare in a day. You are concerned that you will not be able to deliver the large order on time. The customer has only recently started to use your services – they had been a customer of one of your major competitors for over 10 years but have now moved to your organisation. You have a hard working and helpful team that will try to please you and the customer. What do you do?

    1. You inform the customer that you can only deliver half the order by Thursday and the remainder will arrive on the Friday. You apologise to the customer that you are not able to deliver her order. However, you explain that if she could give you more notice in the future then you are confident you will be able to deliver.

    2. You reassure the customer that you can deliver the order. You tell the team that you have a large order from a new customer that needs to be sent out on the Thursday. You ask the team to work overtime this evening and also to come in early on Wednesday to ensure the full order goes out on time.

    3. You tell the customer that you may be able to deliver the full order by the Thursday, but you cannot guarantee it. You tell the team that you have a large order from a new customer that needs to be sent out on the Thursday. You ask the team to work harder on the Wednesday to help ensure the order goes out on time.

    4. You reassure the customer that you can deliver the order. You tell the team that you have a large order from a new customer that needs to be sent out on the Thursday. You ask the team to work overtime on the Wednesday evening so that the order can go out late Wednesday night to arrive on Thursday morning.

    The LPI Manager Narrative Report

    The new LPI Manager Narrative Report provides valuable, supplementary insights about a candidate’s strengths and areas for development when recruiting externally or promoting internally. At OPC Assessment, we emphasise evidence-based recruitment. The new LPI Manager Narrative Report enables informed decision-making for leadership appointments. Contact us for more details.

    Online Reports Available

    • LPI Assessor Profile Chart
    • LPI Assessor Scores Report
    • LPI Manager Narrative Report

    Notes

    • 15 different situations.
    • Includes 7 scale outputs.
    • 1 norm group available.
      • We offer free bespoke norm groups to users of OPC Assessment tests.
    • Only available via our online platform, Candela