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Competency Summary
 

Control Room Test (CRT)

Summary

TypeAbility Test
TrainingTest User Occupational Ability (TUO-A) formerly known as Level A
Competencies
  • Administrative Skills
  • Analytical Ability
  • Checking
  • Communication
  • Concentration
  • Resilience
  • Situational Awareness
Job Role
  • Control Room Operatives
    SeriesSpecialist
    Assessor TimeApprox. 40 minutes (Timed)

    Description

    The control room test is a work-orientated, computer-based exercise where a candidate adopts the role of a controller. It is an interactive, real-time simulation of working in a control room and so the test gives an excellent insight into a candidate's capacity to function successfully in control room tasks.

    Candidates are required to manage the control room by responding to incoming information, incidents and requests. The required actions may include completion of associated forms or the making of a PA announcement. The exercise is designed to measure the eight competencies that have been identified as being vital for control room work through detailed research. This includes an individual's ability to concentrate and remain vigilant for long periods of time, their ability to reason logically with new information and to remain calm under pressure.

    Fantastic client feedback

    The test has become hugely popular and we have received some really positive feedback from our clients.

    "The control room test has proved to be an integral part of the assessment process for one of our more specific operational supervisor roles. Without it we would have been unable to obtain evidence of some of the key operational skills and behaviours required in the role. The support received from the OPC team in implementing and administering the tool was first class throughout."

    Transport for London

    Notes

    • 3 norm groups available
      • We offer free bespoke norm groups to users of OPC Assessment tests.
    • Materials include:
      • administration instructions
      • exercise USB,
      • record forms,
      • marking sheet and
      • practice leaflet.
    • Features audio and requires headphones or speakers.
    • The assessment needs to be administered one-on-one, in single candidate sessions.
    The OPC, One Wellstones, Watford, WD17 2AE
    Tel 01923 234 646
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