East Midlands Trains: Ensuring driver well-being through effective managers
Posted on 23rd May 2007
Psychologists at the OPC have recently designed and conducted two training workshops for East Midlands Trains. The first was designed to ensure Driver Managers are well prepared for any type of incident or event that a driver may experience and are aware of how to support them in times of trauma, ensuring they do this effectively and compassionately. This was then followed by a second workshop which focused on training Driver Managers to conduct training with drivers in order to increase driver awareness of the reactions and behaviours they may experience during and/or following an incident.